FREQUENTLY ASKED QUESTIONS



  • 6GB of Open Access Data
  • 50% Discount monthly for 8 months with a contract of 12 months
  • Wifi for sharing 6GB/mo. - Share one Internet connection among family and friends so you can all surf together.
  • Multi-gadget connection - Hotspot your tablet, smartphone, laptop, and more!
  • Mobility - Bring your internet connection anywhere you go so you're always online.
  • Powered by the largest broadband connection - Enjoy ultra-fast speeds powered by multiple cell sites all over the country.
  • Over 39,000 Authorized Payment Channels Nationwide - all for your convenience!
    - BANKS – AUB, BDO, MBTC, MAYBANK, PNB, BPI, CHINA BANK, ROBINSONS BANK
    - PAYMAYA - OTHER AUTHORIZED PAYMENT CHANNELS – BAYAD CTR, CEBUANA, 711, ROBINSONS, SM
  • Your session will be temporarily stopped and you will be automatically redirected to the Bro dashboard so that you can purchase an add-on or promo for additional data.
  • Yes, but you have to pay the Pre-Termination fee of P1,680.00 and your current plan.
  • Proceed to a Smart Store near you.
  • Company ID
  • Unified Multipurpose ID
  • Passport (with Signature)
  • PRC ID
  • Driver’s License
  • IBP ID
  • SSS (Digitized) Firearms License
  • TIN ID
  • Postal ID
  • Smart Postpaid, Smart Prepaid, TNT
  • Toll-free via Smart SIM *888
  • Via Hotline (02) 8 888-1111
  • Like and message us via the official Smart Communications, Inc. Facebook page.
  • Follow and tweet @SmartCares for product inquiries and concerns.